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Frequently Asked Questions

Find answers to some of the common questions about our client.

Looking for the real site or worried about a “free Polinex” download? See official domains.
Sign up, make a purchase, and open the Dashboard download popup. Polinex is a Fabric mod for Minecraft 26.1.2, 26.1.1, and 26.1 (stable). Hypixel no longer supports 1.21.10 - use a 26.1.x version to play SkyBlock. Install Fabric API and Fabric Language Kotlin first, then download the Fabric Loader .jar. If you have questions, reach out to support on Discord.
No, we do not allow sharing or reselling of your license. If we have any reasonable suspicion of either occurring, your account will be suspended without a refund.
We accept a variety of payment methods, including credit and debit cards (via Stripe), as well as cryptocurrencies. These transactions are secure and processed through trusted payment providers. We also accept PayPal via a third party.
Yes. We are actively developing and improving the current version. We do not provide ETAs, but updates are released as they are ready.
For Minecraft 26.1.2, 26.1.1, or 26.1, install Fabric API and Fabric Language Kotlin matching your Minecraft version. Use Java 25+ for all 26.1.x versions.
Full refunds are available within twenty-four (24) hours of purchase, provided the service has not been utilized. All refund requests must be submitted through our official support system. Refund requests submitted after the 24-hour window will not be honored. Disputed payments or chargebacks will result in permanent account termination.
Yes, our client is compatible with Mac operating systems.
Yes, our client is compatible with Linux operating systems.
We prefer you contact us through our Discord server for the fastest support. You can also reach us via email at [email protected] for any questions or concerns.
You can appeal your ban via this forum: Submit Ban Appeal
Polinex includes all core mining macros: Mithril, Gemstone, Dwarven Commission, Obsidian, Quartz, End Stone, Foraging and more - everything you need to get started. Deluxe unlocks premium modules: Tunnel Miner, Ore Miner, Powder Macro, Glacite Commission Macro and additional advanced features. The Bundle Deal at €29.99 includes everything and saves you €5 vs buying separately.
Yes, we provide 24/7 support to our customers. You can reach out to us via Discord or email after your purchase.
We take every precaution to ensure our client is undetectable. However, as with any client, we cannot guarantee 100% safety and recommend using responsibly.
Each license is tied to a single account. Using the same license on multiple accounts is against our terms of service.
We regularly update our client to maintain compatibility and add new features, including keeping Fabric support up to date within the latest three Minecraft versions. Update notifications are sent through Discord.
While we work hard to prevent detection, we cannot be held responsible for any bans that may occur. Use at your own discretion.
Yes, we have an active Discord server where you can get support, updates, and connect with other users.
No. This is not ChatTriggers. Polinex is a Fabric mod on Minecraft 26.1.2, 26.1.1, and 26.1 (stable).
With features such as tunnel miner, ore miner and gemstone macro yes, as repeat routes would lead to a ton of specs on said waypoints.
They're on the same hwid as the main acc, but it is not only hwid locked. If you are between two locations you can still use polinex.
Yes, the client automatically updates.
There's failsafes against every single staff check. If you are attended, it's as safe as taunahi, and failsafes for the time being may be even safer.
We plan to keep developing Polinex for as long as Hypixel Skyblock exists. We are actively working on new features and improvements.
Rotation speed is customizable, and the gui can be customized too.
PayPal payments are usually instantly approved after you send with the reference code - at times they can take up to ~10 minutes. Once approved, your product unlocks right away and a receipt email is sent. If you haven't received your product within 30 minutes, please contact support.
Check out the latest GUI preview:
Open on YouTube
We have guides for almost every macro in our Discord server. Make sure your Discord account is linked to access these resources.
The only official website is polinexclient.com. Downloads are only available from the authenticated dashboard after purchase. Sites offering a free Polinex JAR are not built by us - see official domains for the full list and scam warning.

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